Link-ages User Guide

A guide to setting up and using the Link-ages family of Apps

Download in the App Store
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The quick and easy companion app


An optional free app to remotely manage the Hub


The easy to use app for receiving and sending pictures, messages and videos

Setting Up Link-ages Hub

Hub is at the centre of each Link-ages group. Using Hub, the main user can access all of their galleries, photos and videos; send and receive messages, make and receive Video calls and set up reminders in the Diary.

To begin using Hub, download the app from the App Store or GooglePlay on the main user’s iPad.

Download in the App Store

Please note, as Hub is the primary app, it is important to download it first, before registering with Go or Shadow. When the app opens, you will see two options, Sign Up and Login. If you are a new user, select Sign Up to set up a new Hub account. The Sign Up page looks like this:

Fill in the boxes provided with the Hub user’s information and choose a password. A pin code will be automatically generated and this will be used by Go users to connect to the Hub. The password is used only by the Hub. It is also essential that an image is chosen, ideally of the Hub User, as this is displayed both on the Hub, and on all communication to and from Go.

Once the information is complete, click Sign Up and you will be directed to a page like this:

If you are a new user, select Free Trial. You will then be directed to a subscription page where you can choose the subscription package you wish to have after the free trials ends. Once you have chosen, you may be prompted to enter your Apple ID and password. If so, complete this and click OK.

You are now logged into the Hub.

When the Hub user is registered as above, family and friends can download the Go app from either the App Store, or Google Play.

Download Go for iPhone and Android:

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Get it on Google Play

The Hub user can invite Go users or Go users can simply join the Hub, but only if they have the necessary information. Hub users cannot be identified in any other way, each group is completely private.

In order to use Go, complete your information to register with Link-ages, then use the pin code and Postcode of the Hub user to link to the Hub account. As with Hub, a profile image is required for Go users; this image helps Hub users to recognise their Links. Please note, the number of Go users able to register will depend on the subscription purchased. During the free trial period, this will be limited to four. After the free trial is complete, a subscription can be purchased with a range of different options.

Using Link-ages Hub

Hub Home Page

The Home page of Hub looks like this at first:

Showing the homepage of Hub before personalisation

Once it has been set-up, each Hub will be individually tailored to each Hub user.


Showing the Hub homepage after being personalised for the Hub user

From the Home Page, you can access My Link-Ages, the Diary, Contacts and Settings.

By clicking on Settings, the person setting up Hub or the Shadow user can personalise the greeting shown at the bottom of the Home page. The setting page is shown below:


Showing the settings page of Hub

Also, within advanced settings, you can enter Edit Mode:

Showing the advanced settings page in Hub

This allows you to delete, or move media, pages, galleries, diary entries etc., and add contacts from within the Hub. Edit Mode exists to allow users to decide how much functionality they want to have. It also helps to ensure that only the right people are added to a Hub users account. In order to return to the home page from a Settings or any other page, simply click Home.


Contacts can be created by Go users, using the Postcode and Pin code of the Hub user. They can also be created by the Hub (or Shadow) user whilst in Edit Mode. To add a contact from the Hub, ensure Edit Mode is on, then click on Contacts on the Home Page. At the bottom of this page there is an option to ‘Invite Somebody to Link With You’ like this:

Showing the My Contacts page

If you click on this, you will be asked to enter the email address of the person with whom you wish to Link. Link-ages will then send an email including information on how to download and use Go.

When the Hub receives a contact request, the details will be shown under Contacts. In normal Mode, the Hub user can accept contact requests. In Edit Mode, you can also move contacts between different areas of My Link-ages. Using this feature, you can group contacts into family groups in order to make navigation easy.

My Link-Ages

When you first join Link-Ages, there will not be any Links in your account. In order to add some, enter Edit Mode (see above) then click on My Link-Ages. You can now add pages or galleries, and organise contacts.

Within each of these sections, further groups help the user to navigate easily. These groups can be set up by the Hub user themselves, or by the Shadow user. An example of a My Link-ages page is shown here:

Showing the My Link-ages page of Hub, populated with contacts, groups and photo albums

Messages, photos, and voicemails can be tracked through the groups by the red symbol that appears next to the icon, as shown below. The Hub user therefore only needs to follow the envelope symbol. This feature is particularly helpful for inexperienced users, or those with memory problems.

Showing tracking of envelope symbol to find new content

For example, in the image above, the Hub user can see that something has been sent by Poppy. By clicking on Poppy, the user can see that a message has been received.

If Messages is then clicked, the message can them be viewed.

When photos are received, they arrive as either Snapshots or Keepsakes decided by the Go user. Snapshots are kept for two days before being deleted, and Keepsakes are kept indefinitely. Hub or Shadow users are able to change Snapshots to Keepsakes and vice versa if they wish.

Diary entries

Diary entries can be made by the Hub, the Shadow or Go. On Hub or Shadow, click on My Diary, and you will see this screen:

Showing the My Diary page

To add an entry to the diary, click on Add an Event and fill in the details.

Showing the Add Event page of My Diary

Diary events can also be created by Go users, and sent to the Hub. These will be added to the Diary once they are accepted by the Hub (or Shadow) user.

Thank you for purchasing Link-ages. We hope you enjoy using the apps. We welcome feedback, so if you wish to give any, please use the contact form here.

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